Black Dress

• Separate Colors: Wash white and light-colored cotton clothes separately from dark colors to prevent color bleeding.
• Use Cold Water: Wash cotton clothes in cold water to prevent shrinking and fading. Warm water can be used for more thorough cleaning but be cautious of shrinkage.
• Gentle Cycle:Use the gentle cycle on your washing machine to reduce wear and tear on the fabric.
• Mild Detergent: Use a mild detergent that is gentle on cotton fibers. Avoid using too much detergent as it can leave residue.
• Pre-treat Stains: Pre-treat any stains with a stain remover or a mixture of water and mild detergent before washing.
• Avoid Bleach: Avoid using bleach unless absolutely necessary. If required, use a non-chlorine bleach suitable for cotton fabrics.
• Dry Naturally: Air-dry cotton clothes whenever possible to prevent shrinkage and maintain fabric quality. Lay flat or hang them up to dry.
• Ironing: Iron cotton clothes while they are still slightly damp. Use a hot iron and steam setting if necessary. Iron on the reverse side to avoid shiny marks.
• Store Properly: Store cotton clothes in a cool, dry place. Avoid direct sunlight to prevent fading. Fold heavy items to prevent stretching.
   

Eligibility:

• Items must be returned within 7 days of delivery.
• The item must be in its original condition, unworn, and with all tags attached.

Process:

• Contact our customer service within 7 days of receiving your order to initiate a return.
• Provide your order number and reason for return.

Shipping:

• Return shipping costs are the responsibility of the customer, unless the item is defective or we made an error.
• Use a trackable shipping method to ensure your return reaches us safely.

Refunds:

• Once we receive and inspect the returned item, we will process your refund.
• Refunds will be issued to the original payment method within 5-7 business days after we receive the return.

Exchanges:

• Currently, we do not offer direct exchanges. Please return the item and place a new order for the desired product.

Shipping Time:

• Orders are processed and shipped within 3-4 business days after payment is confirmed.
• Delivery typically takes 1 week from the date of shipment.

Tracking:

• Once your order is shipped, you will receive a tracking number via email.
• Use the tracking number to monitor the status of your delivery.

Shipping Methods:

• We offer standard shipping, which takes approximately 1 week for delivery.

Delivery Issues:

• If you experience any issues with your delivery, contact our customer service team for assistance.
• Please allow up to 48 hours for the tracking information to update.